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Zambia

To regulate WSS services focussing on:
- Sustainable service delivery balancing commercial orientation and social consideration;
- Increased access to affordable safe water and acceptable sanitation; and
- Increased public awareness

Safe, affordable and sustainable water supply and sanitation services for all.

Safe, affordable and sustainable water supply and sanitation services for all.

To regulate WSS services focussing on:
- Sustainable service delivery balancing commercial orientation and social consideration;
- Increased access to affordable safe water and acceptable sanitation; and
- Increased public awareness

COMPLAINTS & ENQUIRIES

Submit a complaint, feedback or an enquiry using any of the options below:

Call toll-free on 5252

Visit the Complaints Platform

Online Submission Form

via Facebook or Twitter

LATEST NEWS

CALL FOR PAPERS-ZAWAFE

20-01-2017

The sixth Zambia Water Forum and Exhibition takes place on 12th and 13th June, 2017 in Lusaka, under the theme “Water, Sanitation and Sustainable Development Goals: What is Zambia Doing?...

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Tariffs for Six Water Companies Approved

23-12-2016

  The Board of the National Water Supply and Sanitation Council (NWASCO) at its 32nd  Extra ordinary meeting on 20th December 2016,  approved  multi-year tariffs for the period 2017 to 2019...

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Part-time Inspectors Increased

08-12-2016

NWASCO has inducted five new Part-time Inspectors to assist with field inspections of water supply and sanitation services.   The induction is cardinal to orient Part-time Inspectors on the powers and roles of Inspectors...

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