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Zambia

To regulate WSS services focussing on:
- Sustainable service delivery balancing commercial orientation and social consideration;
- Increased access to affordable safe water and acceptable sanitation; and
- Increased public awareness

Safe, affordable and sustainable water supply and sanitation services for all.

Safe, affordable and sustainable water supply and sanitation services for all.

To regulate WSS services focussing on:
- Sustainable service delivery balancing commercial orientation and social consideration;
- Increased access to affordable safe water and acceptable sanitation; and
- Increased public awareness

COMPLAINTS & ENQUIRIES

Submit a complaint, feedback or an enquiry using any of the options below:

Call toll-free on 5252

Visit the Complaints Platform

Online Submission Form

via Facebook or Twitter

LATEST NEWS

Part-time Inspectors Increased

08-12-2016

NWASCO has inducted five new Part-time Inspectors to assist with field inspections of water supply and sanitation services.   The induction is cardinal to orient Part-time Inspectors on the powers and roles of Inspectors...

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NWASCO engages other regulators

25-11-2016

The National Water Supply and Sanitation Council (NWASCO) met with other regulators with the aim of enhancing stakeholder engagement for enforcement. The meeting which took place at Southern Sun Ridgeway in Lusaka under...

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School Sanitation Facilities Inadequate

23-11-2016

NWASCO joined the rest of the world in commemorating World Toilet Day which fell on 19th November 2016, by donating nine toilets and associated fittings to George Central School in...

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