Complaint Handling
NWASCO follow a strict process to help you resolve any concerns you may have about your water provider, as illustrated in this diagram:

You can raise a complaint on this website through our complaints form below.
NWASCO follow a strict process to help you resolve any concerns you may have about your water provider, as illustrated in this diagram:

You can raise a complaint on this website through our complaints form below.
A Resource Centre for the Water Sector has been established and is earmarked to be a one-stop reference point for information and knowledge sharing.
ANNOUNCEMENT: Water forum focusing on; Harnessing Water for Social, Economic benefits Date 7-8 November; Venue: Golf view Hotel, Lusaka, Zambia
The 2010/2011 Urban and Peri-Urban Water Supply and Sanitation Sector Report has been launched and government calling on the National Water Supply and Sanitation Council (NWASCO) and water utilities to put in place mechanisms that will improve sanitation coverage.
Is your Water & Sewerage service provider not responding to your complaint? Report to NWASCO here
Poll : What is NWASCO?

