Welcome
The National Water Supply and Sanitation Council (NWASCO) regulates water providers for efficiency and sustainability of water supply and sanitation service provision. Established by the Water Supply and Sanitation (WSS) Act No. 28of 1997, NWASCO is mandated to balance social and commercial interests, protect consumers from exploitation and providers from undue political interference.The regulator links water and sanitation prices to sustainability of systems and performance of providers. At the same time NWASCO ensures that social interests are taken into account as well as preventing consumers from paying for the inefficiencies of the service providers.
Since commencement of operations in 2000, consistent and objective rules for regulation have been developed aimed at promoting long term efficient provision of water supply and sanitation services in line with the country’s national development agenda.
NWASCO’s functions include:
- Licensing Service providers
- Developing sector guidelines
- Establishing and enforcing standards
- Advising government on WSS
- Advising Local Authorities on institutional arrangements
- Disseminating information to consumers
Our Vision:
Safe, affordable and sustainable water supply and sanitation services for all
Our Mission:
Regulate WSS Services focusing on:
* sustainable service delivery balancing commercial orientation and social consideration
* increased access to affordable safe water and acceptable sanitation
* improved public awareness


