The Council and Management

The Council

The Council (Board) is responsible for the general oversight of the management of the institution. Its main function is to maintain an effective system for internal control that enhances effective and efficient operations of the organisation. The Council is composed of seven members appointed by the line Minister for water resources representing:

  • The Consumer Protective Association of Zambia;
  • The Zambia Chambers of Commerce and Industry;
  • An association whose membership consists of water sector professionals;
  • A Private sector institution concerned with public health;
  • The Ministry responsible for water resources;
  • The Ministry responsible for Local Government and Housing; and
  • The Attorney-General.

The Council comprises four (4) standing committees which are; Administrative and Finance, Technical Advisory, Audit and Risk and Devolution Trust Fund. The membership of the committees includes professionals who are not members of the Council. The committees undertake detailed analyses and scrutiny of issues and thereafter recommend them to the Council for action.


Management comprises the Director, Chief Inspector and Secretary to the Council.

The main departments are:

  • Inspectorate - responsible for monitoring, inspecting and enforcing the provisions of the Act.
  • Legal and Human Resources - responsible for providing legal advice and staff recruitment and training.
  • Finance and Administration - responsible for overseeing budgeting and accounting and providing administrative support for daily operations.
  • Public Relations and Corporate Affairs - responsible for information dissemination and promoting the external and internal image of the institution.
  •  Knowledge-Management Centre - responsible for knowledge management and information resources for the sector in general.

Physical Address:
164 Mulombwa Close,
Fairview, Lusaka

Postal Address:
P.O. Box 34358,
Lusaka - Zambia

Complaints Email:
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General Email:
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+260 211 226941/2
Complaints: Toll Free 5252 


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