Lusaka 17th April, 2025- Eastern Water Supply and Sanitation Company (EWSC) has emerged as Zambia’s Best Performing Commercial Utility for 2024, reclaiming the top spot after ranking second in 2023, according to the latest Water Supply and Sanitation Sector Report released by the National Water Supply and Sanitation Council (NWASCO).
The annual performance ranking evaluates Commercial Utilities against strict sector benchmarks including non-revenue water, metering ratio, water quality, service coverage, hours of supply, staff efficiency, collection efficiency, and operation and maintenance cost coverage by collection.
Southern Water Supply and Sanitation Company (SWSC) secured the second position, while Mulonga Water Supply and Sanitation Company (MWSC) was recognized as the Most Improved Commercial Utility for 2024.
The awards were announced during the official launch of the 2024 Sector Report, officiated by the Minister of Water Development and Sanitation, Hon. Eng. Collins Nzovu, MP, at the Mulungushi International Conference Centre — Kenneth Kaunda...